HCM

Port Said Association for Enterprise Development - HCM for Finance Commissions

Challenge The association faced operational and administrative HR and incentive-related challenges, including: The need for a complete HR system to manage employee affairs. The absence of a systematic, automated mechanism to collect and calculate commissions for field finance representatives. Complex commission formulas linked to performance and collection rates. Manual processes that took days to prepare commission statements. Difficulty ensuring accuracy and consistency in paying representatives' dues. Tidal's Solution Tidal Information Systems designed and implemented a comprehensive HRMS solution supported by a custom-built module tailored for microfinance needs. The solution included: Deployment of all standard HR modules. Development of a new module from scratch to calculate and collect complex commissions. Linking field representative performance to actual collection rates. Full automation of commission and entitlement calculations. High flexibility in adjusting commission criteria and percentages. Results The solution delivered strong operational and financial outcomes, including: Automation of commission calculations that previously took days. Accurate and regular commission payments to representatives. Direct linkage between actual performance and the incentive system. Improved cash-flow management and commission administration. Reduced human errors and increased operational efficiency. .