Interconnected and secure enterprise systems that enable you to consolidate resources, enhance compliance, and accelerate digital transformation without disrupting your existing operations.
We develop ERP, HCM, SSO solutions and specialized operating platforms, directly integrated with Oracle, SAP and Microsoft, and designed to support organizations that require high security and full operating continuity..
Technical stability ensuring uninterrupted business continuity.
.We work with leading government agencies and institutions in Saudi Arabia and Egypt,
and implement institutional systems that operate in sensitive operational environments serving the health, education, industry, finance, and services sectors.
Years of experience and hard work culminated in the full trust of the largest institutions in various sectors.
Design and implement systems that operate stably in sensitive environments.
They rely daily on Tidal to manage their vital operations.
Systems that are good at dealing with big data with stability and consistency.
Cross-sector expertise that accurately understands business needs.
An enterprise software company specializing in the design and implementation of interconnected operating systems that support the digital transformation of organizations with high requirements for security, integration, and continuity of operation.
Founded in 2010, it operates in the Middle East region to serve government agencies and medium and large institutions that require:
And business continuity
With government agency systems
And precise data governance
Without rebuilding systems
We possess effective Technology in designing resource planning solutions, process management, and the fundamentals of developing digital skills.
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Clear operational results No marketing promises…
A documented project record that reflects our ability to design and implement complex enterprise systems with high efficiency and reduce risks.
We apply infrastructure design best practices to ensure security, stability, and ease of future expansion.
Every technical decision we make is linked to an operational or financial objective to ensure improved efficiency and maximize investment value..
We act as an extension of your team, investing in understanding your business model to ensure we build a sustainable, growth-based relationship.
We provide an integrated services system that enables you to build, operate and develop your corporate systems with efficiency and long-term stability.
We carefully analyze your operational needs and design interconnected enterprise digital solutions, from process studies, through design and technical engineering, to implementation and ongoing support.
We secure your data through a robust 3-layer security strategy: starting with access control and monitoring, followed by proactive threat defense, and concluding with a smart backup system that ensures instant recovery and business continuity under any circumstances.
We develop high-performance enterprise iOS and Android applications, integrated directly with your internal systems, to ensure a professional user experience and continuous data flow.
We offer a flexible and secure cloud architecture that supports business continuity, with instant scalability, multi-layered data protection, and reduced operational costs.
We help you re-engineer your operations and build an integrated digital architecture that supports automation, governance, and accelerates decision-making within a clear implementation plan and well-thought-out stages.
We provide direct and secure integration with Oracle, Microsoft Dynamics 365, and SAP, to ensure data standardization, prevent double entry, and speed up processes without disrupting business.
We develop interconnected systems that operate as a single unit, enabling you to consolidate data, reduce operational complexity,
And increase performance efficiency across all departments of your organization.
An integrated platform for managing the employee life cycle, including personnel affairs, attendance and departure, salaries, recruitment, performance evaluation, training, covenant management and housing.
Operational result:
Unifying HR management into a single system reduces manual errors, increases payroll accuracy, and gives management immediate visibility into data.
An integrated financial and management platform covering general accounts, purchases, sales, inventory, assets, and treasuries, with automated data flow without double entry.
Operational result:
Unifying financial and administrative processes into a single system provides accurate, real-time visibility, speeds up report closing, and reduces errors.
A digital identity verification architecture based on dual biometric verification, integrating directly with government agencies, with less than a second response and a high availability architecture.
Operational result:
Unify access to all systems with a single account while enhancing security, reducing security risks, and improving user experience.
A smart solution for organizing customer flow via smart recall systems, interactive displays, and analytical reports.
Operational result:
Reduce waiting times, improve beneficiary experience, and increase the efficiency of service point management.
A comprehensive solution for university and school management, covering student affairs, control, academic guidance, study plans, virtual classes, and attendance and departure
Operational result:
Centralize educational data and improve communication between administration, students and faculty within one interconnected platform.
An integrated system for managing the real estate project cycle, from unit definition, reservation, contracting, collection, and even after-sales services, with full accounting integration.
Operational result:
Improve collection, reduce contractual errors, and provide clear financial visibility throughout the project cycle.
An integrated smart system based on artificial intelligence and Internet of Things (IoT) technologies to monitor patients in health and psychological facilities around the clock.
The system provides accurate location tracking and real-time behavior analysis, ensuring immediate response to risks before they occur and ensuring a highly protected hospitalization environment.
A system for managing documents, correspondence, and automating approvals, with version and authority control and full process tracking.
Operational result:
Reduce paper dependence, speed up approvals, and ensure complete and secure documentation of all procedures.
Overview Tidal's smart queue management system is a technology solution designed to organize and manage waiting lines inside government and service entities by automating reception, guiding beneficiaries, and improving the overall service experience.
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Challenge The company faced administrative challenges related to performance management and employee incentives, including: Difficulty obtaining fast comparative statistical reports across employees and job roles. Lack of performance analysis tools that support managerial decision-making. Dependence on manual reports that took a long time to prepare. No automated, tailored incentive system aligned with the work structure and job nature. Difficulty ensuring fairness and transparency in incentive calculations. Tidal's Solution Tidal Information Systems designed and implemented a Human Capital Management (HCM) system supported by advanced evaluation and management modules. The solution included: An advanced, user-friendly statistical reporting engine. The ability to run multiple comparisons across employees, roles, and departments. A fully customizable automated incentive system based on the client's conditions and criteria. Direct linkage between performance, evaluation, and incentive entitlements. Results The solution delivered measurable improvements in administrative performance and incentive management, including: Fast, accurate performance analysis that supports managerial decisions. Up to 80% reduction in the time required to prepare administrative reports. Implementation of a fair and transparent incentive system that improved employee satisfaction and motivation. Full automation of monthly incentive calculation and distribution. Higher administrative efficiency and fewer manual errors.
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Challenge Al Amal faced operational and administrative challenges driven by business expansion and the existence of multiple affiliated entities, including: Managing multiple and complex tax systems, especially the Libyan tax system. The need to manage payroll for several companies under one umbrella organization. Differences in tax laws and regulations between countries. Scattered data and reliance on separate systems for each company. High operating costs and complex HR processes. Tidal's Solution Tidal Information Systems designed and implemented an advanced HRMS platform that supports multi-company environments and multiple tax regimes. The solution included: Full support for multiple tax systems, including Libyan, Egyptian, and other country-specific tax frameworks. Management of multiple companies on one platform with complete data segregation. Independent payroll and tax policies for each entity. Unified HR operations within one central system. High flexibility for expansion and future onboarding of new companies. Results The solution delivered tangible operational and financial outcomes, including: Centralized and efficient HR management for several companies. Accurate processing aligned with each country's local tax regulations. Lower operating costs by running one system instead of multiple separate systems. Improved efficiency for HR and finance teams.
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Challenge The association faced operational and administrative HR and incentive-related challenges, including: The need for a complete HR system to manage employee affairs. The absence of a systematic, automated mechanism to collect and calculate commissions for field finance representatives. Complex commission formulas linked to performance and collection rates. Manual processes that took days to prepare commission statements. Difficulty ensuring accuracy and consistency in paying representatives' dues. Tidal's Solution Tidal Information Systems designed and implemented a comprehensive HRMS solution supported by a custom-built module tailored for microfinance needs. The solution included: Deployment of all standard HR modules. Development of a new module from scratch to calculate and collect complex commissions. Linking field representative performance to actual collection rates. Full automation of commission and entitlement calculations. High flexibility in adjusting commission criteria and percentages. Results The solution delivered strong operational and financial outcomes, including: Automation of commission calculations that previously took days. Accurate and regular commission payments to representatives. Direct linkage between actual performance and the incentive system. Improved cash-flow management and commission administration. Reduced human errors and increased operational efficiency.
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Challenge The main challenges included: Difficulty managing irregular work schedules such as shifts and rotations manually. High probability of errors caused by manual data entry. No direct integration between the medical system and the HR system. Data duplication affecting financial and administrative processes. The sensitive nature of the healthcare sector, which requires high accuracy and immediate response to change. Tidal's Solution An integrated Human Capital Management (HCM) system was implemented with custom enhancements, including: Automated schedule uploads through a mechanism that imports Excel work schedules and processes them automatically inside the system. Comprehensive technical integration with the existing medical system to ensure real-time synchronization of data between medical schedules, attendance, payroll, and entitlements. Sector-specific customization to support complex work patterns such as shifts, swaps, and emergencies, with any change automatically reflected across related systems. Results The implementation achieved the following results: Significantly easier entry and management of complex work schedules. Reduced human errors and improved data accuracy. Automation of integration across medical, administrative, and financial systems. Unification of systems into one connected, integrated environment. Higher operational efficiency and stronger decision support.
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Challenge The client faced operational challenges that directly affected collection efficiency and decision quality, including: Slow financial collection processes and accumulation of overdue amounts. Lack of a unified, real-time view of the financial and operational situation. Dependence on delayed and inaccurate manual reports. Difficulty tracking pending claims and contract statuses. Lack of real-time indicators covering collection rates, overdue balances, pending claims, and rented or sold units. Tidal's Solution Tidal Information Systems designed and implemented an integrated technology solution that included: Development of a unified real estate management system connecting all financial and operational processes. Integration with collections, contracts, and CRM modules. Creation of a modern, flexible central dashboard. Real-time, customizable display of key statistics and performance indicators. Unified data sources and elimination of duplication. Immediate management access to information through a simple, secure interface. Results The solution delivered measurable institutional performance improvements, including: Noticeably faster financial collection processes. Lower overdue balances and improved cash flow. A complete and accurate view of financial status. Reduced dependence on manual reporting. Time and effort savings for finance and operations teams.
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Overview IWatch is an advanced technology platform powered by artificial intelligence and the Internet of Things, designed to enhance patient safety and improve operational efficiency in psychiatric hospitals through continuous monitoring and proactive risk response. Challenge Difficulty monitoring patients continuously. Lack of early risk prediction. Slow response to critical cases. Lack of accurate internal patient location tracking. Solution Smart monitoring through connected sensors. An early risk prediction system. Tiered alerts based on severity. Automatic escalation when there is no response. Accurate internal patient tracking. Results Reduced incidents and risks. Faster medical response. Improved operational efficiency. Enhanced patient safety.
More DetailsJoin those who have chosen Tidal as a long-term technology partner.
The I-Watch system gave us the ability to respond instantly and track real-time performance indicators of our facilities. Tiddle is not just a technology provider, but a true success partner who understands the depth of need.
Al Amal for Mental Health - Saudi Arabia
Our biggest challenge was calculating complex field commissions. Tidal HCM system was able to automate this entire process with extreme precision, saving us days of manual work
Port Said Projects Development Association
Managing the shift system in factories requires exceptional flexibility that we do not find in ready-made systems. The Tidal team designed a solution for us that 100% matches our professional operational needs in Shouman CO
Shouman Co - Egypt
Before the implementation of Inspira One Queue System, class management was a huge burden. Now, the workflow is excellent and the level of satisfaction among reviewers has increased very significantly
The Flash-SignOn system has changed the way we manage access to our platforms. The level of security and prompt handling of government systems exceeded our expectations, and the technical support process was exceptional
Ministry of Health - Saudi Arabia
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Type of operations and integration required
The systems currently in use and their interconnection
We then provide a clear technical proposal outlining the scope of implementation, including project phases and estimated costs.
